At 2hAIgh we value and respect your privacy. This Privacy Policy describes how we collect, use and protect your personal information when you visit our website (2haigh.com) or use our services. This policy is adapted to the requirements of the European Union General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD).
1. Data Controller Identity
- Owner: Jorge Fuster Rubio
- Tax ID: 50595789K
- Address: Valencia, Spain
- Contact email: legal@2haigh.com
2. Data We Collect
We collect personal information only when you voluntarily provide it through our contact or demo request forms. The data we collect may include:
- Full name
- Corporate or personal email address
- Company name (if applicable)
- Messages, project requirements or additional information you choose to share.
In addition, our website may collect basic technical information (such as your IP address or browser type) strictly for security purposes, including request rate limiting to prevent cyberattacks and spam.
Cloudflare Web Analytics is active to process aggregated navigation and technical performance metrics such as page views, load timings, Core Web Vitals, approximate country, device and browser. We do not send form fields, names, emails, phone numbers, budgets, messages or identifying data entered by the user to Cloudflare.
3. Purposes of Data Processing
Your personal data will be used exclusively for the following purposes:
- Customer care and contact: To respond to inquiries, information requests or proposals submitted through the contact form.
- Commercial management: To send personalized commercial proposals and coordinate meetings or demonstrations of our Artificial Intelligence services.
- Security: To protect our infrastructure against spam and automated attacks through rate-limiting techniques.
We will not use your data for purposes other than those described, nor will we disclose it to third parties for advertising purposes.
4. Legal Basis for Processing
The legal basis for processing your data is your express consent. By completing the forms on our website and clicking the submit button, you explicitly accept the processing of your data under this Privacy Policy.
For website security measures, the legal basis is our legitimate interest in keeping the website secure and operational.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, manage any possible inquiry or claim, and comply with our applicable legal obligations in Spain.
6. Data Sharing with Third Parties
Your data will not be sold or rented to third parties. We only share your information with service providers strictly necessary for the technical operation of the business (hosting providers and transactional email providers, including Resend when web forms are used), who act as processors and are required to keep your information confidential.
Cloudflare Web Analytics is managed from the Cloudflare dashboard with restricted access. Cloudflare states that Web Analytics does not use cookies or localStorage to collect metrics and does not perform individual fingerprinting for analytics purposes.
7. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you.
- Request the rectification of inaccurate data.
- Request the erasure (right to be forgotten) of your data.
- Request the restriction of processing or object to processing.
- The portability of your data.
To exercise any of these rights, you can send an email to legal@2haigh.com attaching proof of identity (national ID or equivalent passport).
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last updated" date at the top of this document. We recommend reviewing it periodically.